the Service Technician is entitled to undertake a job safety analysis before the commencement of any work to assess the health and safety risk at the Premises ī. In addition to the obligations and warranties set out in clause 3 above, the Customer acknowledges and agrees that:Ī.

it will secure or remove any fragile, delicate, breakable or valuable items, including cash, jewelry, works of art, antiques, top heavy or items of sentimental value prior to the commencement of the Service. it is authorized to use the Premises and obtain the provision of Service it will advise Pure Clean Carpet & Tile Care prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers.į. It is important that once the Service Technician sets up its equipment the Service Vehicle cannot be moved until job completion.Į. it will provide access to the premises allowing parking within a close proximity of the service area which are required for service equipment. it will provide the Service Technician with access to services, for utilities (including water, and electricity) as required by the Service Technician to provide the Service ĭ. the Service Technician will be provided unencumbered and unobstructed access to those areas of the Premises requiring the Service Ĭ. it will provide a SAFE working environment at the Premises for the Service Technician to perform the Service.ī. The Customer represents and warrants that:Ī. The Customer may request a future available appointment with Pure Clean Carpet & Tile Care to accomodate such requests. The Customer must not request such changes at the end of the scheduled cleaning, as they can not and will not be performed. A qualified Pure Clean Carpet & Tile Care technician may agree to provide the additional services in its absolute discretion. This includes adequate accessible parking and for pets not properly secured, as outlined in clauseĬ. In the event that the Customer does not provide unencumbered access the Premises for Pure Clean Carpet & Tile Care or its Service Technicians to provide the Service, the Customer agrees to pay a cancellation fee equivalent to the minimum charge $75.00 for administrative and travel costs. Pure Clean asks that all customers please be prepared at the service time as delays will be charged a standby fee. Delay in appintment start time, such delays in the scheduled start times delay not only the scheduled appointment but also delays for the daily route and services to be provided to other customers. If the Customer requires any additional services or variations from scheduled cleaning, at the time the Service is being performed, the Customer must first inform Pure Clean Carpet & Tile Care by telephone, or onsite prior to the scheduled service start.ġ2. Any changes to the scheduled services to be preformed, which are requested by the Customer, must be agreed upon by Pure Clean Carpet & Tile Care PRIOR to the Service Date & Time. Charges for abnormal wear and tear which require additional services, extended periods of time and treatment of areas.

Obstacles that interfere with easily accessing the service areas may be charged a fee, if limited accessibility is presented at the time of sercices. High traffic areas will be charged extra for the amount of care needed to remove deep, heavy soiled areas from dirts and oils. Stains required additional time and treatment to remove, not all stains are guaranteed to come out completely, but every effort will be made to remove them which requires additional treatment. Stairs are charged per stair or can be combined with addtional serives, please inquire about additional fees when scheduling the appointment to confirm the cost of this services prior to the appointment date and time. Pet stains and/or Odor treatment are an additional fee as pet stains and odor treatment are not normal wear and tear and require additional treatment and care to minimize and/or remove. Locations outside of service area a miminum fee will apply per mile, or a flat fee will be charged which is dependant on the distance outside of the service area. Apartments/Condos due to the limited access, parking, and difficulty in providing services as well as safety hazards that may arise. Additional charges will be charged for services provided to: 1.

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